Legal notice

LEGAL NOTICE

Last Updated: 8 October 2026

BUSINESS INFORMATION

This website is operated by LunarHeartCo, an independent contemporary fine art and design brand based in the United Kingdom.

Throughout this website, the terms “we”, “us” and “our” refer to LunarHeartCo.

Trading Name: LunarHeartCo
Business Type: Sole Trader
Business Address: Please refer to our Contact Information Policy.
Website: https://lunarheartco.com
Email: hello@lunarheartco.com

Further contact information is available in our Contact Information Policy.

Use of this website and purchases made through it are subject to our Terms of Service and applicable laws.

Nothing in this Legal Notice excludes or limits mandatory consumer rights.

INTELLECTUAL PROPERTY

All original artwork, product designs, written content, graphics, branding, layouts, product descriptions, collections and creative materials displayed on this website are the intellectual property of LunarHeartCo unless otherwise stated.

These materials are protected by applicable copyright, intellectual property and other relevant laws.

Without prior written permission, no part of this website or its original creative content may be reproduced, redistributed, modified, republished, resold or used for commercial purposes, except where permitted by law.

Purchasing an artwork or digital product does not transfer ownership of the copyright or commercial reproduction rights in the underlying creative work.

Unauthorised commercial use of our intellectual property may result in appropriate legal action.

PRODUCT REPRESENTATION

LunarHeartCo makes reasonable efforts to represent all artwork, colours, materials, finishes, dimensions and product specifications accurately.

However, minor visual differences may occur due to:

  • Differences in screen calibration and device displays.

  • Lighting conditions and surrounding environments.

  • Printing materials and surface finishes.

  • Normal manufacturing tolerances.

Interior images may be used to illustrate artwork presentation, proportions and scale.

Actual product specifications, including available sizes, materials and framing options, are detailed on the relevant product pages.

Any permitted variation must remain consistent with the product description and applicable consumer protection standards.

Nothing in this section limits statutory rights relating to goods that are faulty, incorrectly supplied or not as described.

MADE-TO-ORDER PRODUCTS

Many LunarHeartCo products are manufactured individually following order confirmation through professional production and fulfilment partners.

Production and delivery estimates may vary depending on:

  • Product format and manufacturing requirements.

  • Production availability and demand.

  • Destination country.

  • Courier operations and international transit.

  • Customs processing.

  • Seasonal periods and circumstances beyond reasonable control.

Production normally takes approximately 2–5 business days before dispatch, although certain products may require additional time.

Delivery transit time is separate from production time.

Estimated delivery dates are provided as guidance unless expressly guaranteed.

Full shipping information is available in our Shipping Policy.

LunarHeartCo remains responsible for meeting its obligations under applicable consumer law, including legally required delivery and non-delivery remedies.

PRICING & AVAILABILITY

Product prices are displayed in the applicable currency shown on the website or at checkout.

Prices and product availability may change without notice, subject to applicable law and existing contractual obligations.

LunarHeartCo reserves the right, where legally permitted, to:

  • Update product prices and specifications.

  • Modify or discontinue products.

  • Limit available quantities.

  • Correct genuine pricing or product-information errors.

  • Decline orders before acceptance where there is a legitimate reason.

Where an accepted order is affected by a material pricing error or fulfilment issue, the customer will be contacted and any legally required refund or remedy will be provided.

Nothing in this section permits LunarHeartCo to disregard an accepted order or statutory consumer rights.

EXTERNAL SERVICES & FULFILMENT PARTNERS

LunarHeartCo uses third-party platforms and professional service providers to operate its online store and fulfil customer orders.

These services may include:

  • Shopify and associated ecommerce technology.

  • Secure payment-processing services.

  • Professional print and manufacturing partners.

  • Shipping and courier companies.

  • Website analytics and marketing technology.

Temporary technical interruptions, maintenance or service disruptions may occasionally affect website availability or order processing.

LunarHeartCo takes reasonable steps to maintain reliable operations and address issues brought to its attention.

Use of third-party services does not remove any legal responsibility LunarHeartCo has towards customers under applicable consumer protection law.

LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, LunarHeartCo shall not be liable for indirect or consequential losses arising from circumstances for which it is not legally responsible.

Such circumstances may include technical interruptions, events beyond reasonable control or improper use of products.

Nothing in this Legal Notice excludes, limits or restricts liability where doing so would be unlawful.

In particular, nothing excludes or restricts:

  • Mandatory consumer guarantees or statutory warranties.

  • Legal rights relating to faulty, damaged or misdescribed goods.

  • Statutory cancellation, withdrawal or refund rights.

  • Legally required delivery obligations and remedies.

  • Liability for fraud or fraudulent misrepresentation.

  • Liability for death or personal injury caused by negligence.

  • Any other liability that cannot lawfully be excluded.

Customers retain all mandatory consumer protections applicable to their purchases.

GOVERNING LAW & JURISDICTION

LunarHeartCo operates from the United Kingdom.

This Legal Notice is subject to applicable UK law and any mandatory legal rules relevant to transactions with customers in other jurisdictions.

Disputes shall be handled by the courts having jurisdiction under applicable law.

Nothing in this Legal Notice restricts a customer's right to rely on mandatory consumer protections or to bring proceedings in a competent court where such rights are provided by law.

For contractual matters, please also refer to our Terms of Service.

CONTACT

For legal, business, intellectual property or customer enquiries, please contact:

LunarHeartCo

Email: hello@lunarheartco.com

Website: https://lunarheartco.com

We aim to respond to enquiries within 1–2 business days.

LUNARHEARTCO — FINE ART WITH PRESENCE.